First, Get Your Stuff Together (The Pre-Game)

Grab this stuff first. It’ll save you a headache later, promise. 

•  Your TV or Streaming Stick: Whatever you got—Roku, Fire Stick, Apple TV, your smart fridge… okay, not the fridge. You get the idea.
•  Some Decent Wi-Fi: Don’t even try this with one bar. You’ll get frustrated.
•  Your Cable Login Info: This is the key to the kingdom. Retrieve the username and password for your cable or satellite provider (consider Xfinity, Spectrum, and similar companies).
•  Your Phone: You’ll need this to type in the code. Way easier than using your remote.

 The 4-Step Magic Trick

1. Pull Up the Max App on Your TV 

• Grab your remote and find your app store (where you get all your apps).
• Search for “Max” and hit download. (Yeah, it’s free to install).
• Open that bad boy up. You’ll see a welcome screen.

2. Cop That Code 

• On the login screen, look for “Sign In With a Provider” and click it.
• Boom! A funky 6-digit code will show up on your screen. Do not click out of this! let it chill there.

3. Head to the Website on Your Phone 

• Now, pick up your phone.
• Open your browser and go to:  hbomax.com/providers (This is the official spot, no sketchy links).
• Type in the code from your TV and hit “Go” or “Submit”.

4. Prove You Pay the Cable Bill 

• A giant list of TV providers will pop up. Find yours (yeah, you might have to scroll a sec).
• Log in with your cable company info (this is not a new Max password).
• Glance back at your TV. It should be a little refreshing and…

 YOU’RE IN! That’s it, you’re golden! Go find something to watch.

 Hit a Snag? Let’s Fix It. 

Stuff happens. Don’t freak out. Here’s the deal:

•  “Dude, it says my code is invalid.”
  • Those codes totally have a timer on ’em. They expire. back out and get a new one. Also, make sure you don’t mix up a 0 (zero) with an O (letter).
•  “My login isn’t working!”
  • This is probably on your cable company, not Max. Try logging into your provider’s actual website on your phone first.
•  “The app is being super glitchy.”
  • Ugh, the worst. The oldest trick in the book: fully restart your TV or streaming stick. Disconnect it, wait for ten seconds, and then reconnect it. If it continues to misbehave, remove the app and reinstall it. It’s akin to starting fresh.

Why bother? What You Get 

Once you’re in, it’s totally worth it:

•  All the HBO Goods: From The Last of Us to Succession. The good stuff.
•  Killer Picture Quality: Watch thousands of shows and movies in crazy-good 4K.
•  Profiles for Everyone: Make a profile for the kids so they don’t stumble into something… not for kids.
•  Max Originals: Get hooked on shows you can’t watch anywhere else.

 Still Stuck? 

If you’re totally lost:

1.  Call Your Cable Company: I know, I know, but they can actually fix your login issues super fast. It’s their thing.
2.  Hit Up Max Help: Their online help center at help.max.com is low-key awesome and has answers for everything.

The Bottom Line 

It’s as simple as Getting the code from your TV, typing it into hbomax.com/providers on your phone, and logging in with your cable information. That’s the whole shebang. 

Now quit messing around and go watch something! Happy streaming!