Uncontrollable situations can happen at any time, resulting in flight cancellation. Often, the passengers searches for the refund process after cancelling their flight ticket. Every airline has its own set of guidelines for the cancellation, refund, booking and baggage. Alaska airlines, one of the prominent airline in the United State, has the most flexible refund policies. The Alaska airlines refund policy makes it easier for the passenger to get back their money back from the airline after cancelling the flight ticket.
Terms and Conditions of Alaska Airlines Refund Policy
Getting a refund from the airline is one of the most difficult tasks. If you are planning to cancel your Alaska Airlines flight and are looking for the refund guidelines, read this section of the blog. The passengers can raise their claim for a refund if they have fulfilled the below-mentioned eligibility criteria:
1. The passengers will get the full refund to their original source of payment, if they have cancelled their booking within 24 hours.
2. Group reservations and vacation packages are not eligible for the refund.
3. All refunds will be processed to their original source of payment.
4. You are eligible for refund if the ticket is issued at alaskaair.com, Alaska Airlines reservation call center or an Alaska ticket counter.
5. The Saver fare is not eligible for a refund after 24 hours of booking.
6. Make sure the ticket does not contain a government fare.
7. The refund will not be processed if the ticket contains an unaccompanied minor booked on a carrier other than Alaska Airlines.
8. Post 24 hours, a credit certificate or credit deposit will be transferred for the non-refundable tickets.
9. You can request the refund for the lost ticket at a service fee. However, it will take 4 months to get back the refund.
How Long Does It Take to Get the Refund?
After raising the Alaska Airlines refund request, it will take a few days to get back the refund. Please note that all refunds will be processed through the original source of payment. The key information regarding Alaska Airlines refund request time is:
• The refund will be processed within seven business days, if you have purchased the ticket through the credit card.
• In case you have purchased the ticket through the cash, the refund will be processed within twenty business days, after raising the request.
When will the airline owe you the refund?
Certain situation arises when the airline cancels your flight. In such situations, the airline will provide the alternative way to travel. However, if you do not accept the alternative way of transportation or the travel credits, the you are eligible for getting the full refund.
As per the Alaska airline rules, you are eligible for a full refund under the following circumstances:
1. Your flight is cancelled by the airline.
2. The domestic flight is delayed for more than three hours or more.
3. Your international flight is delayed by six or more hours.
4. The departure or the arrival airport changes.
5. The airline automatically downgrades the fare class.
How to Request a Refund from Alaska Airlines?
Requesting an Alaska Airlines refund for cancelled flights is easy. As per the airline refund policy, the traveller can choose any of the prescribed options to get back their money after cancelling the flight. The breakdown of the refund process is as follows:
Via Online Medium
The easiest way to get back the amount for the cancelled air ticket is through the online medium. It gives you the flexibility to cancel your ticket and to raise the request by lying down on your sofa. The steps that will help you in raising the refund request are as follows:
1. Visit the official website of Alaska Airways and then move to the Easy Biz page.
2. Here, click on the cancel/refund button
3. Enter the last name and the booking code, and press the enter key to retrieve your booking.
4. Follow the instructions to cancel the ticket and to raise the request.
5. A confirmation email will be sent to you regarding the refund processing time.
Through the customer care service Centre
Another way to request the refund from the airline is contacting their travelling agents. You can reach to their representatives either through the phone call or visiting the nearest airport. Below, we have explained both the scenarios.
Through the phone call
You can get in touch with the airline representatives by phone. Steps that will help you in connecting with them are:
1. Dial the helpline number of Alaska Airlines and follow the IVR instructions to connect with the airline representative.
2. After connecting with them, ask them to cancel your ticket and file a refund request.
3. They might ask you about your booking details, such as name, booking number, and flight ticket.
4. Provide the necessary details to cancel your booking.
5. After the flight ticket is cancelled, ask them to file a refund request on your behalf.
6. The confirmation email will be sent to your registered email address after the whole process is completed.
At the Airport
In case you fails to connect with the airline representative over the phone call, you can connect with them at the airport. Visit the airport in your vicinity and move to the Alaska Airline help desk. Share your details with the representatives and ask them to cancel your booking. Once they cancel your booking, request them to raise the refund request on your behalf.
Through the Travel Agents
In case you have booked the air ticket through the travelling agent, you need to reach to them for cancelling the airline ticket. After they cancel your ticket, ask them to raise the refund request for you.
Wrapping Up
Alaska Airlines has the most flexible and customer-centric policies. The Alaska airline refund policies helps the travellers to get back their money from the airline after cancelling the ticket. Hopefully, this blog has helped you in getting your money back from the Alaska airline, as we have tried to gathered all the relevant information. You can get in touch with the experts of TOUR N TRAVEL PRO if you need further assistance on airline policies.
Are you worried about getting the refund after cancelling your Alaska Airline flight ticket? No issues, just dial +1-844-402-8105 and get the immediate assistance from the travelling experts.
Comments
0 comment